{"id":6172,"date":"2024-07-02T15:54:52","date_gmt":"2024-07-02T15:54:52","guid":{"rendered":"https:\/\/protectagroup.com.br\/?page_id=6172"},"modified":"2024-09-30T23:31:27","modified_gmt":"2024-09-30T23:31:27","slug":"ouvidoria","status":"publish","type":"page","link":"https:\/\/protectagroup.com.br\/en\/ombudsman\/","title":{"rendered":"OMBUDSMAN"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12 sc_layouts_column_icons_position_left\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div id=\"sc_icons_702455277\" \n\tclass=\"sc_icons sc_icons_default sc_icons_size_small sc_align_center\"><h6 class=\"sc_item_subtitle sc_icons_subtitle sc_align_center sc_item_title_style_default\">Protecta Group<\/h6><h2 class=\"sc_item_title sc_icons_title sc_align_center sc_item_title_style_default sc_item_title_tag\">OMBUDSMAN<\/h2><div class=\"sc_icons_columns_wrap sc_item_columns trx_addons_columns_wrap columns_padding_bottom\"><div class=\"trx_addons_column-1_3\"><div class=\"sc_icons_item\"><div id=\"sc_icons_702455277_icon-location-light\" class=\"sc_icons_icon sc_icon_type_ icon-location-light\"\n\t\t\t\t\t\t\t\t\t\t\t\t><span class=\"sc_icon_type_ icon-location-light\"><\/span><\/div><div class=\"sc_icons_item_description\"><span>Estrada Pinheirinho Suzano, 6110<\/span><span>Parque Recanto Monica<\/span><span>Itaquaquecetuba - SP, 08593-000<\/span><\/div><\/div><\/div><div class=\"trx_addons_column-1_3\"><div class=\"sc_icons_item sc_icons_item_linked\"><div id=\"sc_icons_702455277_icon-phone-2\" class=\"sc_icons_icon sc_icon_type_ icon-phone-2\"\n\t\t\t\t\t\t\t\t\t\t\t\t><span class=\"sc_icon_type_ icon-phone-2\"><\/span><\/div><div class=\"sc_icons_item_description\"><span>+55 (11) 4634-4810<\/span><\/div><a href=\"tel: 551146344810\" class=\"sc_icons_item_link\"><\/a><\/div><\/div><div class=\"trx_addons_column-1_3\"><div class=\"sc_icons_item sc_icons_item_linked\"><div id=\"sc_icons_702455277_icon-chat-empty\" class=\"sc_icons_icon sc_icon_type_ icon-chat-empty\"\n\t\t\t\t\t\t\t\t\t\t\t\t><span class=\"sc_icon_type_ icon-chat-empty\"><\/span><\/div><div class=\"sc_icons_item_description\"><span>marketing@protectagroup.com.br<\/span><\/div><a href=\"mailto:marketing@protectagroup.com.br\" class=\"sc_icons_item_link\"><\/a><\/div><\/div><\/div><\/div><!-- \/.sc_icons --><div class=\"vc_empty_space  vc_custom_1513084563624 height_huge\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><div data-vc-full-width=\"true\" data-vc-full-width-temp=\"true\" data-vc-full-width-init=\"false\" data-vc-stretch-content=\"true\" class=\"vc_row wpb_row vc_row-fluid vc_row-no-padding\"><div class=\"wpb_column vc_column_container vc_col-sm-12 sc_layouts_column_icons_position_left\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div id=\"sc_googlemap_814590175_wrap\" class=\"sc_googlemap_wrap\"><div class=\"sc_googlemap_content_wrap\"><div id=\"sc_googlemap_814590175\"\n\t\t\tclass=\"sc_googlemap sc_googlemap_default\"\n\t\t\t style=\"width:100%;height:811px;\"\t\t\tdata-zoom=\"13\"\n\t\t\tdata-style=\"dark\"\n\t\t\tdata-cluster-icon=\"https:\/\/protectagroup.com.br\/wp-content\/plugins\/trx_addons\/components\/shortcodes\/googlemap\/cluster\/cluster-icon.png\"\n        ><iframe\n                    src=\"https:\/\/maps.google.com\/maps?t=m&output=embed&iwloc=near&z=13&q=Estrada+Pinheirinho+Suzano%2C+6110+-+Parque+Recanto+Monica%2C+Itaquaquecetuba+-+SP%2C+08593-000\"\n                    scrolling=\"no\"\n                    marginheight=\"0\"\n                    marginwidth=\"0\"\n                    frameborder=\"0\"\n                    aria-label=\"One1\"><\/iframe><\/div>\t\t\t<div class=\"sc_googlemap_content color_style_default sc_googlemap_content_default\"><div id=\"sc_title_645913898\"\n\t\tclass=\"sc_title color_style_default sc_title_default\"><h3 class=\"sc_item_title sc_title_title sc_align_left sc_item_title_style_default sc_item_title_tag\">Contact Us<\/h3><\/div><!-- \/.sc_title --><div class=\"vc_empty_space\"   style=\"height: 2.7rem\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f6184-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"6184\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/6172#wpcf7-f6184-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/6172#wpcf7-f6184-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"6184\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f6184-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"columns_wrap\">\n\t<div class=\"column-1_2\"><span class=\"wpcf7-form-control-wrap\" data-name=\"first-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Name\" value=\"\" type=\"text\" name=\"first-name\" \/><\/span><\/div>\n\t<div class=\"column-1_2\"><span class=\"wpcf7-form-control-wrap\" data-name=\"email-521\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-mail\" value=\"\" type=\"email\" name=\"email-521\" \/><\/span><\/div>\n       <\/div>\n<div class=\"columns_wrap\">\n\t<div class=\"column-1_2\"><span class=\"wpcf7-form-control-wrap\" data-name=\"tel-90\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Phone\" value=\"\" type=\"tel\" name=\"tel-90\" \/><\/span><\/div>\n\t<div class=\"column-1_2\"><span class=\"wpcf7-form-control-wrap\" data-name=\"text-244\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Company\" value=\"\" type=\"text\" name=\"text-244\" \/><\/span><\/div>\n<\/div>\n<div class=\"columns_wrap\">\n\t<div class=\"column-1_1\"><span class=\"wpcf7-form-control-wrap\" data-name=\"textarea-492\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Message\" name=\"textarea-492\"><\/textarea><\/span><\/div>\n<\/div>\n\n<div class=\"columns_wrap\">\n<div class=\"column-1_1\"><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n<br>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-403\"><span class=\"wpcf7-form-control wpcf7-acceptance optional\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-403\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I have read and agree to the privacy policy.<\/span><\/label><\/span><\/span><\/span>\n<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n<\/div>\n<\/div>\n\t\t<\/div>\n\t\t<\/div><!-- \/.sc_googlemap_wrap --><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12 sc_layouts_column_icons_position_left\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space  height_huge\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div id=\"sc_title_1934078122\"\n\t\tclass=\"sc_title color_style_default sc_title_default\"><h6 class=\"sc_item_subtitle sc_title_subtitle sc_align_center sc_item_title_style_default\">FAQ<\/h6><h3 class=\"sc_item_title sc_title_title sc_align_center sc_item_title_style_default sc_item_title_tag\">Questions and answers<\/h3><\/div><!-- \/.sc_title --><div class=\"vc_empty_space  vc_custom_1513084563624 height_huge\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"vc_tta-container\" data-vc-action=\"collapse\"><div class=\"vc_general vc_tta vc_tta-accordion vc_tta-color-grey vc_tta-style-classic vc_tta-shape-rounded vc_tta-o-shape-group vc_tta-controls-align-default\"><div class=\"vc_tta-panels-container\"><div class=\"vc_tta-panels\"><div class=\"vc_tta-panel\" id=\"1722451844920-3229e374-f787\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><a href=\"#1722451844920-3229e374-f787\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">Who can purchase PROTECTA Products?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-plus\"><\/i><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Individuals and businesses. For more information, please contact our team at +55 (11) 4634-4810. <span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"tel:1146344810\">(11) 4634-4810<\/a>.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><div class=\"vc_tta-panel\" id=\"1722451844961-47fa4f25-8081\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><a href=\"#1722451844961-47fa4f25-8081\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">What are the requirements to become a PROTECTA dealer?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-plus\"><\/i><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>To become a dealer, you need to have an active CNPJ (Company Registration) and meet the requirements of the CR APOSTILADO (Certified Registration). To access the CR APOSTILADO file, you need to log in to your customer account under \"Login.\"<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><div class=\"vc_tta-panel\" id=\"1722451897139-c01a0e1f-0a93\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><a href=\"#1722451897139-c01a0e1f-0a93\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">Where can I find the Ballistic Table?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-plus\"><\/i><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>To access the Ballistic Table and other digital documents, you need to log in to your customer account under \"Login.\"<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><div class=\"vc_tta-panel\" id=\"1722451919566-05d81a1c-c23e\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><a href=\"#1722451919566-05d81a1c-c23e\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">What are the contact methods for PROTECTA?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-plus\"><\/i><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>You can contact us via phone at <span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"mailto:  55 11 4634-4810\">\u00a0+55 11 4634-4810<\/a><\/span> or email at <span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"mailto:marketing@protectagroup.com.br\">marketing@protectagroup.com.br<\/a><\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_empty_space  height_huge\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Grupo ProtectaOuvidoriaEstrada Pinheirinho Suzano, 6110Parque Recanto MonicaItaquaquecetuba - SP, 08593-000+55 (11) 4634-4810marketing@protectagroup.com.br Fale conosco Eu li e aceito a pol\u00edtica de privacidade. FAQPerguntas e respostasQuem pode comprar os Produtos PROTECTA?&hellip;","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"Ouvidoria Grupo Protecta","_seopress_titles_desc":"Ouvidoria Grupo Protecta (11) 4634-4810","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"https:\/\/protectagroup.com.br\/wp-content\/uploads\/2024\/07\/Teste-1.webp","_seopress_social_fb_img_attachment_id":6461,"_seopress_social_fb_img_width":1240,"_seopress_social_fb_img_height":938,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"https:\/\/protectagroup.com.br\/wp-content\/uploads\/2024\/07\/Teste-1.webp","_seopress_social_twitter_img_attachment_id":6461,"_seopress_social_twitter_img_width":1240,"_seopress_social_twitter_img_height":938,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"both","_seopress_redirections_param":"","_seopress_redirections_type":301,"_seopress_analysis_target_kw":"Ouvidoria","pgc_sgb_lightbox_settings":"","footnotes":""},"class_list":["post-6172","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/protectagroup.com.br\/en\/wp-json\/wp\/v2\/pages\/6172","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/protectagroup.com.br\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/protectagroup.com.br\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/protectagroup.com.br\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/protectagroup.com.br\/en\/wp-json\/wp\/v2\/comments?post=6172"}],"version-history":[{"count":20,"href":"https:\/\/protectagroup.com.br\/en\/wp-json\/wp\/v2\/pages\/6172\/revisions"}],"predecessor-version":[{"id":8286,"href":"https:\/\/protectagroup.com.br\/en\/wp-json\/wp\/v2\/pages\/6172\/revisions\/8286"}],"wp:attachment":[{"href":"https:\/\/protectagroup.com.br\/en\/wp-json\/wp\/v2\/media?parent=6172"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}